Bilingual Field Investigator

Uvalle Law Firm, PLLC
Published
November 22, 2020
Location
Irving, TX
Category
Job Type

Description

Description:

We are a high-volume personal injury law firm whose mission is to work hard and do right by people. As a leader in the industry, we find it important to use our core values to help and to stand up for real people in need. Our field investigators are often the first impression that a potential client has of our firm. It is a vital role in establishing the attorney client relationship.

The main responsibilities of a Legal Field Investigator are:

Meet with clients in the field to gather necessary information/documentation

Obtain photos of accident scenes, property damage and bodily injuries

Conduct follow up calls to potential new clients

Review and explain our firms contract and authorizations to new clients

Manage a team calendar

Providing excellent customer service and maintaining excellent customer relationships via phone and email

Documenting all action and communication in the client's case file

Working with us is great because:

Our core values emphasize the importance of working as a team and giving an unparalleled client experience

We have a positive, fast-paced environment with plenty of opportunity for professional growth

We use leading edge technology to make your workday as efficient as possible

We regularly give back to the community through volunteer events

We offer a competitive compensation and benefits package with company events throughout the year

.

Requirements:

We are looking for someone who is:

Comfortable being on the road

A safe driver with a clean driving record

Fluent in English and Spanish

Experienced in sales and/or customer service

Able to a flexible schedule, including nights, weekends and holidays

Strong in computer skills and written and verbal communication

Professional both in appearance and behavior

Able to manage their own time to successfully complete their work

Determined to learn and adapt in a high paced atmosphere

Prior military or law enforcement experience is a plus but not required

PM20

PI126285252

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