Compliance Manager

Wells Fargo
April 30, 2021
Dallas, TX
Job Type


Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk — or Independent Risk Management — provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

Wells Fargo Compliance is the company's compliance second line of defense function and is part of Independent Risk Management (IRM). The team provides company-wide leadership, standards, support, and independent oversight to ensure that all business groups abide by applicable laws, rules, regulations and regulatory guidance (regulatory requirements), meet compliance responsibilities, and manage compliance risks. Wells Fargo Compliance credibly challenges management decisions, business processes and activities, and evaluates and assesses adherence to applicable regulatory requirements. It provides appropriate analysis, reporting, and escalation to senior management and the Board of Directors, sets minimum standards for the company, and gives advice, guidance, and support for compliance risk management activities across the enterprise.

The Third Party Consumer Law Oversight (TPCLO) team within Wells Fargo Compliance provides enterprise oversight and guidance to address consumer risks presented by third party service providers (TPSPs).  The TPCLO team focuses on risks resulting from consumer financial protection laws and regulations.
This position is for a Compliance Manager who will lead a team of Compliance Associates and Senior Associates who execute Consumer Financial Law (CFL) Reviews on TPSPs. This position will partner across IRM and serve as the primary point of contact for Home Lending to assess regulatory compliance risks & impacts as well as potential enhancements to the existing CFL Review process. As a Compliance Manager, you are expected to achieve success by leading yourself, your team and the business.  

Job Responsibilities include:
• Lead a team of Compliance Associates and Senior Associates responsible for executing Consumer Financial Law (CFL) Reviews for Home Lending and communicating findings to the appropriate line of business and TPSP.  Ensure SLA adherence specific to CFL review milestones; challenge past due SLAs and validate documented rationale, timely follow-up, and resolution
• Drive improved CFL review quality through utilization of QA data and other quality measurements; provide coaching/feedback to team members individually and at the team level
• Complete Manager Review including final review of reports.  Provide guidance, review support, and direction to CFL Review consultants
• Provide recommendations on improving the effectiveness and efficiency of the CFL Review process; utilize Change Management process accordingly and provide TPCLO Program Team with feedback specific to program enhancements impacting the CFL Review Execution Team
• Mitigate risk in the third party space by maintaining connectivity with key stakeholders across LOBs, Compliance, IT&V via regular meetings
• Perform any of the duties of the Associates/Senior Associates as required to conduct any level of the CFL Review requirements, as needed
• Serve as a SME for the larger CFL Review Team for consumer facing third party activities, including associated regulatory risks and related internal processes
• Review and provide challenge of regulatory risks identified in completed CFL assessments
• Identify consumer financial law impacts and opportunities to reduce regulatory compliance risk in partnership with the LOB

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will: 
•    Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
•    Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
  • 2+ years of leadership experience

Other Desired Qualifications

  • Demonstrated knowledge of consumer financial law regulations and/or third party risk management
  • Operational risk & compliance knowledge with experience assessing risk and the adequacy of policies, procedures, processes and controls
  • Strong organizational skills, attention to detail, and adherence to strict deadlines in a fast paced environment
  • Ability to assess and communicate issues, implement solutions, and influence change within deadlines
  • Ability to interact with all levels of an organization
  • Experience leading a team in a matrixed environment
  • Excellent verbal, written, and interpersonal communication skills
  • Experience writing and communicating issues to business partners, such as in an audit or testing environment
  • Strong analytical skills with high attention to detail and accuracy
  • Team player with the ability to integrate into a constantly changing environment
  • Self-starter and demonstrated ability to work with minimal supervision, adapt and adjust to changing work priorities and to multitask
  • TRIMS experience
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Ability to manage conflict and provide credible challenge to leaders when necessary
  • Experience reviewing policies, procedures and controls
  • Ability to exercise independent judgment and creative problem solving techniques
  • Proficiency in Office Suite (Excel, Word, PowerPoint, Outlook) and SharePoint
  • CRCM certification
  • BS/BA degree or higher

Job Expectations

  • Ability to travel up to 25% of the time

Street Address

IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
NC-Charlotte: 401 S Tryon St - Charlotte, NC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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