Customer Service Representative

Confidential
Published
November 3, 2021
Location
Plano, TX
Category
Job Type

Description

Do you enjoy helping others? Are you the “go to person” at work or in your community? Would your friends and peers describe you as friendly and curious?

We really should talk…

Accounting Principals is looking for Customer Relationship & Sales Advocates with a passion for assisting others.

No finance background…No problem

Yes, the client is in financial services, but not in the old-fashioned way you might be thinking. If you come knowing the industry – great, but if you need support learning – that works too. The client will provide you what you need through a paid class training program to set you up for success. If you can bring your commitment for helping others – they'll teach you the financial expertise. The customer experience is their top priority, and are looking for individuals that:

Have relationship building skills and are devoted to providing excellent customer service
Have experience in people facing industries including service, retail, healthcare, or hospitality

This is a full-time hourly position with starting pay up to $20/hour

The following qualifications will get you noticed!

A minimum one year proven sales experience required
Strong presentation and sales skills with the ability to apply them via telephone
Strong communication; tone of voice, volume and pace of sales pitch, subtly mirror a prospect’s tone of voice and style of talking
Ambitious, self-motivated personality with a strong work ethic
Sense of self confidence and strong self-assuredness to succeed.
Personal computer knowledge, including proficiency in Word and Excel Detail oriented with good organizational and follow-through skills
Strong negotiation skills with ability to effectively resolve problems and conflict and resolve problems effectively
Must be a team player with strong attention to detail
Ability to deliver timely and accurate information in a fast-paced environment
Critical thinker with problem solving skills, mathematical skills and sound judgment
Ability to make decisions independently within set policy and procedures
Ability to gain customer commitment and acknowledgement that you’re offering them real value
Years of Experience: 1 year
Education: High School Diploma/GED

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