Data Analyst – Healthcare Claims

October 8, 2020
Irving, TX
Job Type


This position is responsible for daily, weekly, and monthly delivery processes, ensuring timeliness and accuracy of deliverables across multiple product lines. The candidate filling this position needs to have a desire to think strategically and execute tactically while being customer-focused, detail oriented, articulate and credible. This person will also be focused on ensuring each client’s definition of quality is met by proactively reviewing processes and data.

 Ensure the timely and successful delivery of our solutions according to customer needs and objectives Gains technical understanding and competency in their clients’ solution features being delivered

 Leverages tools, reports and metrics in place to proactively perform first-level analysis and provide awareness to statuses

 Builds relationships with internal and external staff to ensure client expectations are being met.

 Works with technology/project teams to understand the business meaning of data in order to appropriately QA any client deliverables

 Establishes centricity with client systems to ensure data is aligned between office and our customer’s expectations

 Partner with operations and other internal teams to ensure our product offerings and services are being delivered appropriately.

Knowledge, Skills and Abilities:

 Bachelor’s degree desired, or post graduate a plus

 Healthcare experience desired

 Exposure to SQL Server, Reporting, or using business intelligence tools (e.g. Tableau)

 Strong attention to data quality with a focus on data reconciliation between sources or platforms

 Excellent written and verbal skills

 Strong communication skills, a positive attitude, and a friendly and professional approach to customers

 Ability to build effective relationships across internal teams in order to successfully implement cross-functional initiatives.

 Demonstrates exceptional customer service and follow up skills.

 Ability to work proficiently with Microsoft Excel, Vizio, PowerPoint

 Ability to be careful and thorough about detail.

 Ability to multi-task and to meet deadlines.

 Responsible for daily, weekly, and monthly Delivery processes, ensuring timeliness and accuracy of deliverables across multiple product lines (can include CAV, CIB, DIS, I&P, PI, and MSP)

Essential Functions:

 Perform Level I Delivery and Product Reviews as defined by Standard Operating Procedures

 Conduct preliminary research on issues and requests via ConnectUs in a timely manner based on Standard Operating Procedures

 Utilize pre-written SQL code for deliverable processing

 Respond to alerts for missing data (Inputs) per Standard Operating Procedures

 Interface with Account Teams to discuss variances on billing results, revenues, and problem resolution with goal of maximizing client service levels

Knowledge, Skills and Abilities:

 Proficient working knowledge of Microsoft Office suite, including Excel and Word

 Ability to multitask and prioritize

 Ability to thrive in a results-oriented, deadline-driven environment

 Ability to be careful and thorough about detail

 Ability to organize work in a carefully thought-out manner

 Ability to analyze information and use logic to address work-related issues

Worker Conditions and Physical Demands:

 Ability to communicate and exchange information

 Ability to comprehend and interpret documents and data

 Requires manual dexterity to use computer, telephone and peripherals

 May be required to work extended hours for special business needs


 Advanced degree candidate right out of school

 Bachelor’s degree with experience in analysis

 More junior analyst with SQL experience

 More junior healthcare/ revenue cycle analyst

 Agile experience or familiarity preferred

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