Quality Customer Service

Nation Headhunters
March 25, 2021
Dallas, TX
Job Type


Job Summary:

The Quality Customer Service Representative is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients..

Customer Service Responsibilities:

  • Work with a Team to complete tasks

  • Handle tasks on assigned customer accounts

  • Accurate data entry and paperwork regarding customer accounts

  • Proofread documents to ensure accuracy

  • Responsible for the accuracy of all entries for client services and sales.

  • Assist in creating new training exercises

  • Maintain positive, professional, public speaking, and analysis skills

  • Comfort working with iOs, microsoft, and mobile tablets

  • Create an analysis report of team success rates.

  • Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems

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