Region Operations Specialist

Patterson Dental Holdings (PDSI Corporate)
December 20, 2021
Dallas, TX
Job Type


In partnership with the Regional President, the Region Operations Specialist drives key Company priorities to branches within an assigned region and provides oversight to regional financial and operational performance.

This position has a focus to encourage growth of current business and cultivation of new customers through consistent analysis, education, and exchange of operational best practices.

  • Provide strategic direction by aligning Company priorities with region and branch operational objectives through developing recommendations using financial analysis and business insights to improve consistency across branch operations.
  • Manage region profit and loss performance through creation of best practices and optimization of efficient employee and department workflows in support of operational process improvement and all associated asset management
  • Proactively conducts regular evaluation of branch and region performance to identify any barriers to execution affecting overall performance.
  • Oversees the preparation of the monthly forecast, ensuring accuracy and validity.
  • Maintains the Company culture through support of the talent management process to enhance the customer experience and team environment by holding branch management accountable to meet operational performance standards and performance goals.
  • Maintains a current knowledge of industry trends and changes to ensure facilities are prepared and compliant.
  • Routinely visits branch locations to review financial operations and provide branch management with feedback and continued guidance.
  • Responsible for building strong relationships and working alliances with internal departments or facilities to ensure proper management of policy, procedure, and regulations that govern the sales and service life-cycles (Finance, Fulfillment, Human Resources, IT, Procurement, Sales, Technical Services)   

Minimum Qualifications

  • Education: Bachelor’s degree in Accounting, Finance, or Business Management 
  • Minimum experience: At least 8 years in the area of supervision and at least 2 years of leadership responsibility.
  • Comfort utilizing technology and sales force automation tools
  • Prior knowledge of sales and asset management
  • Multi-location, retail or service operations management experience
  • Minimum 5 years of proven career progression with positions of increased responsibility
  • Skillful presentation, negotiation, and closing abilities.
  • Excellent interpersonal skills including verbal and written communication, active listening, empathy, relationship building, and responsiveness
  • Strong business acumen including the ability to understand and analyze financial information
  • Highly motivated with exceptional customer service, planning, and organizational skills
  • Demonstrated strong technical financial and operating statement skills
  • Demonstrated leadership competence
  • Demonstrated ability to generate and execute strategies across a large organization

Preferred Qualifications

  • Master’s degree
  • Prior SAP knowledge
  • Dental industry experience

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
  • 401(k) Match Retirement Savings Plan.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO).
  • Holiday Pay & Floating Holidays.
  • Volunteer Time Off (VTO).
  • Educational Assistance Program (Tuition Reimbursement).
  • Full Paid Parental and Adoption Leave.
  • LifeWorks (Employee Assistance Program).
  • Patterson Perks Program.

Why Join Patterson?

Click here  to see what it’s like to be a part of our winning team! Patterson isn’t just a place to work, it’s a partner that cares about your success.

An Equal Opportunity Employer

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

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