The Sr. Coordinator of Account Management position reports directly to the VP of Account Management and handles a variety of tasks to support operations, including but not limited to the following:

• Supports field personnel by managing brand partner relationships, provides information and support on new programs, and tracks/reports on results
• Recommends solutions to issues, improvement opportunities and supports new business across the account management team
• Prepares presentations to support operations in interactions with customers and suppliers 
• Assist Managers in day-to-day coordination and management of business operational activities
• Monitor, control and assist business operations to meet customer expectations and company goals
• Liaise between customer and management to ensure smooth operations delivery
• Coordinate and manage project tasks that assist operations and ensure project delivery within allotted budget and timelines
• Evaluate current operational performance and provide recommendations for improvements.
• Identify problems in operations processes and resolve them promptly

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• High School Diploma, associate degree preferred
• 2+ years of experience in refined products sales and operations
• Strong Communication and Customer Service Skills
• Advanced system skills in Microsoft suite, experience with Right Angle, Business Intelligence, TM1, and salesforce a plus
• Must quickly adapt to changing situations and priorities to serve internal and external customers in a timely manner
• Ability to manage cross functional relationships with customers/suppliers/internal stakeholders

Working Conditions:

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Some travel for conventions/meetings, ~10%