Warehouse & Transportation Logistics Operations

Samsung SDS America, Inc.
November 14, 2020
Plano, TX
Job Type


Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

The Warehouse and Transportation Logistics Operations specialist will oversee domestic and international transportation via LSPs and develop and maintain operational plans while adhering to customer requirements and ensuring SOP compliance.

To learn more about Samsung SDS Global SCL America, Inc. please visit www.CelloLogistics.com


  • Oversees domestic and international transportation from suppliers to destination.
  • Develops and maintains operational plans to include all business requirements of customers and internal compliance
  • Provides pricing for ocean/air/trucking freight with carriers and 3rd party logistics providers
  • Maintains daily communication with customer and 3rd party carriers to ensure all inventory and shipping orders are in proper status, ensuring customer satisfaction
  • Provides SOP/work procedures regarding maintenance, ensuring operational best practice in line with customer requirements and compliance
  • Recommends updates and changes to current processes to improve operations
  • Coordinates cargo bookings(Ocean/Air/Express) and manages delivery to destination correctly with all related parties including carriers, warehouse personnel and truckers
  • Troubleshoots and corrects all issue from booking to delivery in a timely way
  • Monitors account issues and communicate/liaison with management to implement/drive solutions
  • Daily liaison with customer, carriers, internal staff to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation
  • Maintains essential documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible
  • Reporting as needed (service failure report, claim/damage report, others)
  • Ensure accuracy of data entry into Cello and other systems as needed
  • Monitors trends and reports changes to Management for action
  • Ability to use Logistics System Modules(FIS/TMS/WMS) to manage inbound and outbound shipments, transloading and KPI management


  • Bachelor's Degree or equivalent work experience
  • 6+ Years of experience in freight forwarding or shipping industry (Ocean / Air Carrier)
  • 3+ years with proven record of leadership and performance as a logistics manager in warehouse operations + transportation
  • Warehouse management experience with good insight in inventory management and resource planning
  • Highly organized with ability to manage multiple projects, while paying close attention to detail
  • Excellent analytical and problem solving skills
  • Great interpersonal skills, with ability to communicate openly and effectively
  • Works well under pressure and has a sense of urgency
  • Strong work ethic
  • Proficiency in Outlook, Microsoft Office applications such as Excel/Power point/Word
  • Ability to travel up to 30% (when safe) in U.S.
  • Warehouse management in e-commerce is a plus
  • Automotive operations background is preferred

Benefits: Medical, Dental, Vision, Prescription, 401k, Paid Time Off (PTO)

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